What is your minimum order quantity?
Our required minimum is a total order of 350 units with a minimum of 6 units per size/color/style. You can mix and match styles, colors and sizes. Every now and then, we run specials with lower minimums for new customers. If you’d like to receive notifications about this specials, please send us your information to email@example.com.
After my order is placed, how long will it take to have my products ready?
Our production time may vary depending on the quantity ordered. Production usually takes from 7 to 10 weeks. It varies depending on the season. We ship from our location in Lima, Peru directly to the customer’s door. Shipping transit time takes an average of 7 days.
What are your payment terms?
We require 50% at the time you place your order so we can commence the production. The remaining balance must be paid prior to shipping the products to your door. We accept checks, money orders, Western Union, credit cards and PayPal. Payments with credit card and PayPal are subject to a 3% bank processing fee.
I would like to see a sample before I order. How can I get one?
If you want a sample to feel the softness of our cotton and see the construction of our garment, please send me an email so you can buy any of our items available at regular price for immediate shipping. We will ship it to you within 48 hours, however, if there is a special item that you need, we will gladly make a sample for you. Please email me for more details at firstname.lastname@example.org.
Do you do all-over print on the Pima Cotton fabric?
Yes we do, with a minimum of 300 units/per print. This minimum could be split if you are using the same artwork design with different palettes of colors.
How can I see the fabric colors available in Pima Cotton?
Please send an email to email@example.com to receive our pricing line sheet and the current fabrics available.
Do you have the CPSIA certificate?
Because we use 100% natural fiber, we are exempt from the CPSIA testing. The metal snaps that we use for our garments are CPSIA certified by their own manufacturer.
Do you ship outside the USA?
Yes, we do. We will arrange the shipping directly to your door in the USA or any other country. We ‘ll also handle the customs processing. All our products made with Peruvian Cotton are duty free.
Do you offer private labeling?
Yes, we do. Customer is responsible for the costs of the label itself and the artwork. We have different options for all budgets.
How can I get your price list?
Please email us at firstname.lastname@example.org along with the following information: Company’s name, phone number and website address (if available). We must receive all these details in order to send you our wholesale/manufacturer price list.
Can you develop new patterns?
Yes we can. All we need is a sketch or a drawing to develop the pattern. You can make any revisions as needed. A sample will be made for you to review prior to starting production.